IT Operations Specialist
4 days ago
Syndeo is seeking a highly skilled IT Coordinator to join our team. As an IT Coordinator, you will play a critical role in developing and implementing IT resources to ensure data security and control.
Key Responsibilities- Develop and Maintain IT Processes: Create, document, and maintain department-related processes and policies to ensure efficient IT operations.
- User Account Management: Create and maintain user accounts and access control to ensure secure access to company systems.
- System Optimization: Perform diagnostic tests and debugging procedures to optimize computer systems and improve overall performance.
- IT Support and Direction: Provide direction with software partners and other IT support services to ensure seamless system integration.
- Data Retrieval and Recovery: Develop and implement data retrieval and recovery procedures to ensure business continuity.
- Feedback and Error Reporting: Design and implement efficient end-user feedback and error reporting systems to improve system usability.
- System Requirements: Consult with users, management, and third parties to assess computing needs and system requirements.
- Hardware and Software Upgrades: Install and deploy hardware and software upgrades to meet company objectives.
- IT Best Practices: Stay up-to-date with advancements and best practices in ERP and IT administration.
- ERP and Cyber Training: Provide required ERP and Cyber training to company employees.
- System Monitoring: Monitor and maintain ERP systems, networks, and servers to ensure optimal performance.
- Software and Hardware Experience: Proven experience with software and hardware systems.
- Education: Bachelor's degree in computer science or related field.
- Leadership and Organizational Skills: Exceptional leadership, organizational, and time management skills.
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills.
- Interpersonal and Communication Skills: Excellent interpersonal and communication skills.
- ERP and IT Experience: Extensive experience with ERP, IT systems, networks, and other related technologies.
- IT Experience: 2+ years' experience in a similar field.
- Best Practices: Solid knowledge of best practices in ERP, IT administration, and system security.
- SQL Databases: Proficient in SQL databases and SQL certification.
- IT and Database Administration: 3+ years of IT and database administration experience.
- Infor Syteline and Factory Track: Experience in Infor Syteline and Factory Track.
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