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Student Financial Aid Officer

2 months ago

Saratoga Springs, New York, United States InsideHigherEd Full time
Position Title:

Financial Aid Advisor

Number of Positions Available:

1

Campus:

West Valley College

Overview:

The Financial Aid Department is in search of a skilled professional to take on the role of Financial Aid Advisor.

West Valley College is located in a serene, park-like environment, providing a supportive atmosphere that is highly regarded by students and staff alike.

This role is essential for executing various technical tasks related to financial assistance, institutional scholarships, and associated programs. Responsibilities include evaluating and assembling comprehensive financial aid packages and ensuring the maintenance and updates of relevant software systems.

Employment Details:

This is a full-time position, requiring 37.5 hours per week, for a duration of 12 months. The work schedule may include some evening or weekend hours as necessary. This position is part of the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work Location: West Valley College.

Compensation and Benefits:

Expected Salary Range:

  • $6,412.75-$6,980.67 monthly (based on WVMCEA Salary Schedule, Range 57, Steps A-C).

Benefits include:
  • Employer-sponsored medical, dental, and vision coverage for employees and their dependents.
  • Employer-funded long-term disability insurance.
  • Employer-paid life insurance.
  • 14 paid holidays, plus 1 floating holiday each year; paid non-workdays during the holiday season.
  • 12 days of vacation leave accrued annually, increasing to a maximum of 22 days.
  • 12 days of sick leave accrued annually.
  • Personal necessity and business leave.
  • Educational growth incentive program ranging from $45 to $225 monthly.
  • Longevity awards after 10 and 15 years of service.
  • CalPERS retirement plan.
  • This position is union-affiliated, with mandatory dues.
Minimum Qualifications:

Applicants must possess a combination of experience and education that demonstrates the necessary knowledge and abilities. A typical pathway to meet these qualifications includes:

  • Experience: Two years of relevant financial aid experience.
  • Education: An Associate's degree from an accredited institution, with coursework in accounting, business, general education, or a related field.

AND

Demonstrated understanding and sensitivity to the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds of community college students, faculty, and staff.Preferred Qualifications:

The ideal candidate will also exhibit the following:

  • Experience working with underrepresented populations.
  • Familiarity with Title IV regulations and experience in assessing eligibility, awarding, and distributing funds.
  • A strong commitment to student-centered service and customer support.
Knowledge and Skills:

Knowledge of:

  • Eligibility criteria for various State and federal financial aid programs.
  • Needs analysis and financial aid packaging methodologies.
  • Socioeconomic factors affecting low-income and historically disadvantaged groups in higher education.
  • Common financial challenges faced by students and their families.
  • Public benefits and entitlement programs.
  • Academic and vocational offerings at community colleges.
  • District policies and relevant regulations.
  • Available college and community resources for students.
  • Social services organizations.
  • Effective interviewing and advising techniques.
  • Operation of microcomputer systems and various software applications related to financial aid.
  • Strong oral and written communication skills.
  • Interpersonal skills, including patience and diplomacy.
  • Modern office practices and procedures.
  • Record-keeping techniques.

Ability to:
  • Interpret financial statements and related documents.
  • Guide students and families through financial aid application processes and eligibility requirements.
  • Analyze documentation to determine eligibility for various financial assistance programs.
  • Conduct needs analysis and award packaging in accordance with program requirements.
  • Monitor student academic progress to ensure compliance with program standards.
  • Perform financial calculations and reconcile data.
  • Plan and coordinate program activities effectively.
  • Work independently with minimal oversight.
  • Establish and maintain collaborative working relationships.
  • Prepare and manage statistical records and reports using computer systems.
  • Prioritize tasks to meet deadlines.
  • Communicate effectively in both oral and written formats.
  • Advocate for the needs of program participants.
  • Train and supervise student assistants as needed.
  • Utilize office equipment and software proficiently.
  • Engage effectively with individuals from diverse backgrounds.
  • Maintain confidentiality of sensitive information.
Examples of Responsibilities:

Responsibilities may include, but are not limited to:

  • Advising students and families on financial aid program eligibility and requirements; assisting with application completion; reviewing financial aid files; and disbursing funds as appropriate.
  • Evaluating students' financial needs in accordance with federal and state guidelines; reviewing special circumstances requests and making decisions based on established criteria.
  • Providing technical expertise on financial aid and scholarships to students, staff, and faculty.
  • Verifying compliance with eligibility requirements for financial aid programs; performing monthly reconciliations.
  • Utilizing advanced computer systems for data processing and reporting; ensuring accuracy in financial and statistical data.
  • Monitoring and resolving issues related to automated financial aid systems.
  • Collaborating with instructional staff to ensure timely communication of new programs and certificates.
  • Maintaining a calendar of financial aid events and deadlines; performing reconciliations of assigned programs.
  • Ensuring compliance with federal and state regulations regarding record retention and audits.
  • Participating in professional development and training opportunities.
  • Supporting outreach efforts at various events as needed.
  • Preparing accurate reports and performing reconciliations for assigned programs.
  • Training and supervising student workers.
  • Building positive relationships with colleagues and the public through excellent customer service.
  • Fostering an inclusive environment that values diversity and respect.
  • Performing related duties as assigned.
Application Information:

Interested candidates must submit all required materials online, including: (1) a completed application; (2) responses to supplemental questions; (3) a resume; (4) unofficial transcripts, if requested; (5) a cover letter and/or reference list, if requested; and (6) any applicable licenses or certificates.

All sections of the application must be completed thoroughly. Incomplete applications will not be considered.

Selection Process:

After the application deadline, a committee will review applications to select candidates for interviews. Meeting minimum qualifications does not guarantee an interview.

All candidates will receive notification regarding their application status. Travel expenses for interviews are the responsibility of the candidate.

Application materials become the property of the institution and will not be returned.

The institution reserves the right to re-advertise or delay filling the position as necessary.