Sales and Service Representative

6 days ago


Brea, California, United States Service Champions Full time
About Service Champions

Service Champions is a nationally recognized residential heating and air conditioning company serving Southern California homeowners. We are committed to delivering exceptional service and friendliness, which has led to our rapid growth and tremendous opportunities for motivated individuals.

Salary and Benefits

The estimated salary for this role is between $20—$25 USD per hour, with opportunities for commissions on top of base pay. Our comprehensive benefits package includes medical, dental, vision, 401K with company match, life insurance, paid vacation, and paid holidays.

Job Description

We are seeking a skilled Sales and Service Representative to join our team. This full-time, hourly position requires strong knowledge of residential HVAC, Heating, & plumbing services, as well as proficiency in Service Titan (or similar software). The successful candidate will have a proven track record in sales and service, excellent communication skills, and the ability to work in a fast-paced environment.

  • Generate proposals for clients by communicating Service Champions' value proposition.
  • Make outbound sales calls to past and present business opportunities, minimizing customer defection.
  • Efficiently enter detailed records of customer interactions and actions taken.
  • Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Proven track record of success in an inbound or outbound sales role.
  • Dedicated to providing superior customer service.
  • Exceptional phone and interpersonal skills.
  • Strong negotiating skills.
  • Ability to manage multiple priorities within a fast-paced, deadline-driven environment.
  • Proficient in Microsoft Word, Outlook, Excel.
About You

We welcome candidates who are passionate about delivering exceptional service and building strong relationships with our customers. If you are a motivated individual with a strong work ethic and excellent communication skills, we encourage you to apply for this exciting opportunity.



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