Customer Service Ambassador

6 days ago


New Florence, Missouri, United States WARRENTON OIL GROUP Full time
Job Title: Customer Service Ambassador

We are seeking a highly skilled and courteous Customer Service Ambassador to join our team at the Brady Hotel in New Florence, MO. As a key member of our front desk staff, you will be responsible for ensuring that all guests receive exceptional service and attention.

About the Job:
  • This is a full-time position that requires a high level of customer interaction and communication.
  • You will be working closely with our housekeeping, laundry, auditing, and breakfast teams to ensure seamless service delivery.
  • Our ideal candidate will have excellent problem-solving skills and the ability to think critically in fast-paced situations.
Responsibilities:

The successful candidate will be responsible for:

  • Providing prompt, efficient, courteous, and professional service to all guests.
  • Ensuring smooth check-in and check-out processes for all guests.
  • Maintaining a clean and organized work area at all times.
  • Following hotel and company policies for bank drop procedures.
  • Developing a thorough knowledge of our hotel products, including rooms, amenities, and services.
Requirements:

To be considered for this role, you must:

  • Have a high school diploma or equivalent.
  • Be able to communicate effectively in English (written and verbal).
  • Have excellent customer service skills and a positive attitude.
  • Be able to work well under pressure and in a fast-paced environment.
What We Offer:

In addition to a competitive salary, we offer a range of benefits, including:

  • A salary of $45,000 - $55,000 per year, depending on experience.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health insurance, paid time off, and more.
How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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