Office Associate

2 days ago

Augusta, Maine, United States InsideHigherEd Full time
Job Summary

This position provides critical course support for the Department of Restorative Sciences. The successful candidate will interact closely with faculty, administrators, and students to ensure a quality learning environment.

Responsibilities

Administrative Support:

Provide administrative support for Year 1, Year 2, and Year 3 students and DCG CPR courses, as well as limited support for other Restorative Sciences courses.

Input quiz/exam questions, create quizzes/assessments, grade quizzes/assessments, and generate grade reports using the Exam Soft and Desire to Learn (D2L) platforms.

Maintain daily student grade sheets using Excel, format course content, set up D2L course outlines and grade books, input student grades, and quiz questions, and post course content to include course syllabus, manuals, schedules, and any other course-related materials in D2L.

Liaison and Scheduling:

Serve as a liaison between faculty members and students regarding academic activities such as class assignments, supplies, textbooks, assessment review sessions, and current grade status.

Schedule appointments with students for course directors, make room reservations and event arrangements to include catering when required, and arrange with the Testing and Disabilities Center for exam testing for students with accommodations/make-up exams.

Receptionist Tasks:

Answer phone calls professionally, maintain excellent customer service, and redirect calls to appropriate departments.

Perform general office duties to include but not limited to photocopying, scanning, faxing, mailing, and filing, and maintain personal department outlook calendar.

Clinics and Other Department Support:

Work with the dispensary and clinics to ensure all forms and course materials/supplies are available to students when required, and work with other departments as needed to accomplish tasks and responsibilities related to course scheduling.

Financial Responsibilities:

Critical analysis and tracking of all financial and budgetary information including monitoring expenses, and purchases, oversight of data entry, and monthly reconciliation of expenses.

Acts independently and in concert with the Chair to ensure fiscal soundness of the department in alignment with the department and DCG budget plans, coordinate expenses from department accounts as approved by the Chair, manage department research and travel funds, including oversight, management, and completion of the documentation, evaluate budget reports to manage projected annual expenses, and prepare department expense reports.

Required Qualifications

High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization, or a minimum of one year of office support experience.

Preferred Qualifications

Experience working in a university setting, associate degree in business, and experience with Exam Soft & D2L.

Knowledge, Skills, & Abilities

Proficient in Microsoft Office, Outlook, Axium, Exam Soft, and D2L, working knowledge of DCG and BOR policies and procedures, excellent organizational skills, excellent oral and written communication skills, detail-oriented and ability to prioritize tasks, ability to work independently with only general supervision, ability to compete with work and to meet deadlines, evaluating processes for best practices, delegating workload, and implementing efficient work procedures, exercise good judgment in facilitating the operation of Restorative Sciences, and data interpretation for reporting.

Shift/Salary/Benefits

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties, the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

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