Sales Representative eComPhone

6 days ago


Irvine, California, United States AutoNation Full time
AutoNation Overview
AutoNation is one of the largest automotive retailers in the United States, offering innovative products and exceptional services. Our mission is to empower customers to make informed decisions about their vehicle purchases.

Salary Information
The estimated annual salary for this role is $48,000-$144,000, dependent on each candidate's unique experience and qualifications.

Job Description
As an E-Commerce Sales Associate, you will interact with hundreds of customers online, over the phone, and in person to guide their vehicle purchase in our no-haggle sales environment. Your primary responsibilities include responding to leads, answering questions, providing information, and helping customers select their perfect vehicle. You will also negotiate terms to ensure that payment options meet customers' lifestyles, budgets, and expectations and close the deal. Additionally, you will provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

Required Skills and Qualifications
To be successful in this role, you must have a high school diploma or equivalent and proven ability to provide an exceptional customer experience. You should also have a drive to set and achieve targeted goals and prior sales experience, retail preferred. Furthermore, you must demonstrate communication, consultative, interpersonal, and organizational skills. Finally, you should have a valid in-state driver's license and an acceptable, safe driving record.

Benefits
AutoNation offers competitive compensation and 401k matching, enabling employees to enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. We also offer exclusive RX Pet program discounts on medications and associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear. Moreover, we provide amazing deals and discounts through YouDecide, a website with offers from top providers and retailers. Joining AutoNation means being part of a team committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.

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