Restaurant Operations Manager
7 days ago
About the Role:
Torchy's Tacos is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for leading the Front of House operations, ensuring exceptional guest satisfaction, and driving sales and profit growth.
Key Responsibilities:
- Lead Front-of-House operations, ensuring guest satisfaction and delivering best-in-class hospitality
- Model best-in-class hospitality and coach the team to deliver the same
- Evaluate online ordering and to-go metrics and leverage opportunities to enhance pick-up experience
- Address and alleviate all guest concerns, develop solutions to improve future service
- Schedule FOH team members to meet business needs and coordinate Local Store Marketing
- Assist Managing Partner and Kitchen Manager with operation of restaurant
- Lead store opening/closing procedures
- Drive compliance with safety, security, and sanitation standards
- Communicate expectations clearly and have consistent follow-ups with team members
- Lead and create initiatives to drive sales/profit and store performance
- Drive a DAMN GOOD bar experience and develop the bar as a destination
Requirements:
- 2+ years of previous restaurant management experience
- High-level understanding of training and development concepts
- Ability to lead and foster teamwork
- Oral and written communication skills
- Excellent time management skills
- Required state alcohol-server and Manager ServSafe Certification
- Bilingual preferred
- Ability to lift, push, pull, or carry heavy objects up to 40 pounds
- Ability to stand for several hours and walk for long periods of time
- Ability to bend, stretch, twist, or reach for objects on shelves at various height levels
What We Offer:
- Never again wait for a paycheck Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day
- Access to all benefits including medical, dental, and vision plus 401(k)
- Paid Time Off (PTO)
- Damn Good food discount card for you AND your spouse
- Casual and relaxed work environment
- Incredible growth opportunities
- Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
- Torchy's Family Foundation supports our fellow Team Members in times of need and crisis
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