Customer Service Ambassador
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales team, you will be responsible for delivering exceptional customer service experiences, ensuring a seamless shopping experience for our customers.
Key Responsibilities- Customer Interaction: Welcome and engage with customers in a friendly and professional manner, providing personalized support and resolving any issues that may arise.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including alterations and personalization options.
- Inventory Management: Assist with inventory management procedures, including processing orders and receiving shipments.
- Cash Wrap Operations: Support cash wrap behaviors and processes transactions with accuracy, ensuring a smooth and efficient checkout experience.
- Team Collaboration: Work closely with the sales team to achieve sales goals and provide exceptional customer service.
- Education: High school diploma or equivalent degree.
- Experience: 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
- Competitive Pay: Earn a competitive hourly rate and participate in a team bonus program.
- Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.
- Professional Development: Opportunities for professional growth and development in a dynamic and supportive work environment.
At David's Bridal, we are committed to creating a culture of diversity, equity, and inclusion. We believe in building a workforce that reflects the diversity of our customers and communities. Join our team and be part of a company that values and celebrates individuality.
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