Nutrition Services Representative

5 days ago


Houston, Texas, United States Compass Group, North America Full time
Job Summary:

As a Nutrition Services Representative with Compass Group, North America, you will play a vital role in ensuring the dietary needs of patients are met. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Secure patient meal selections and special requests via telephone or face-to-face interactions.
  • Follow proper telephone etiquette and procedures with patients, visitors, and healthcare professionals.
  • Offer alternatives to menu items as allowed on prescribed diets, taking into account food allergies, sensitivities, cultural, ethnic, and religious preferences.
  • Interact with nursing staff to ensure patients' diet prescriptions are accurate and their food needs are met.
  • Adhere to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.

Requirements:
  • Previous call center experience and strong computer skills are preferred.
  • Bilingual in Spanish/English is a plus.

Benefits:
  • Full-time and part-time positions offer a range of benefits, including retirement plans, health and wellness programs, and voluntary benefits.
  • Full-time positions also offer medical, dental, vision, life insurance, and disability insurance.

About Compass Group, North America:

Compass Group, North America is a leading food and nutrition services company dedicated to serving more than 806 hospitals and healthcare systems. We use the Power of Food to create personalized dining experiences for patients and in our cafés to advance the healing and healthful missions of our clients. With over 65 years of experience, we leverage culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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