Assistant General Manager

1 day ago


Jersey City, New Jersey, United States Concord Hospitality Full time
Assistant General Manager Job Description

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Concord Hospitality. As a key member of our leadership team, you will be responsible for supporting the General Manager in leading the hotel's operations, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities:
  • Support the General Manager in developing and implementing property-wide strategies to drive revenue growth and improve guest satisfaction.
  • Oversee the operation of all hotel departments, ensuring that all brand standards are maintained and that each department has accurate and complete inventory.
  • Maintain current licenses and permits as prescribed by local, state, and federal agencies, and ensure compliance with all corporate accounting procedures.
  • Provide a safe working environment in compliance with OSHA/MSDS, and ensure that each department has accurate and complete inventory and all supplies are maintained.
  • Cover front desk shifts as needed, and assist team supervisors and managers with constructive coaching and counseling.
  • Motivate and empower staff to solve guest issues, and focus on guest satisfaction scores and strategies to improve them.
  • Ensure training and onboarding of all new team members are thorough and completed in a timely fashion, and assist managers in proactive hiring and ensuring appropriate staffing levels in all areas.
Why Work with Concord Hospitality?

We offer a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, and training & development and career advancement opportunities.

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We value work-life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.



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