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Customer Service Representative

2 months ago


Niagara Falls, New York, United States Wegmans Full time
Customer Service Representative

At Wegmans, we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal by providing friendly and helpful service to our customers, answering their questions, and resolving any issues they may have.

Key Responsibilities:
  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Answer customer questions and provide information about our products and services.
  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Work collaboratively with other team members to achieve sales and customer service goals.
What We Offer:
  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • A generous paid time off policy, including vacation and sick leave.
  • Opportunities for professional development and training.
  • A fun and supportive work environment.

We're looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. If you're passionate about providing exceptional customer service and working in a fast-paced retail environment, we encourage you to apply.