Insurance Customer Service Representative

3 hours ago


Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time
About Us

InsureOne Insurance Services America LLC is part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. Established over three decades ago, InsureOne has locations across the US to better serve our clients. Our knowledgeable team of insurance professionals is local agents who take pride in providing quality service, rates, and coverage options tailored to our clients' individual needs.

What We Offer
  • Competitive hourly pay + performance-based bonus opportunities
  • Continuous on-going training and mentorship
  • Growth-oriented culture with internal promotion opportunities
  • Comprehensive Benefits package including medical, dental, vision, and life insurance
  • Comprehensive 401K plan with competitive employer match
  • Paid time off including holidays, vacation, and personal time
  • Annual incentive trip for top performers
  • Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible
  • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
  • Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.
The Role

The Client Service Representative is responsible for providing exceptional customer service to policyholders of Property & Casualty insurance by answering questions, interpreting policies, explaining coverage, and resolving concerns. The Client Service Representative will act as a liaison between the customer and insurance companies to answer questions, promote opportunities, and resolve concerns.

Our Ideal Candidate

We are actively seeking a motivated individual to join our high-performing customer service team, offering unparalleled opportunities for professional growth. While prior experience in the insurance industry or agency setting is preferred, we are committed to training the right candidate.

Attributes:

  • High school or equivalent
  • Property & Casualty license
  • Effective and precise telephone etiquette
  • 1+ years of customer service experience
  • Excellent attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Precise verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Ability to deliver a tailored, white-glove experience to all clients

Preferred Attributes:

  • Bachelor's Degree or 1+ year(s) of relevant sales experience


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading provider of personal lines insurance solutions. As part of Confie, one of the largest privately owned insurance agencies/brokers in the United States, we have a strong presence across the country to serve our clients.Our team of insurance professionals is dedicated to delivering exceptional...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About Us:As a leading insurance agency, InsureOne Insurance Services America LLC is part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. With over three decades of experience, we have established a strong presence across the US to better serve our clients. Our team of insurance professionals is dedicated to...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. With over three decades of experience, we have established a strong presence across the US to better serve our clients. Our knowledgeable team of insurance professionals is comprised of local agents who take...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About Us:InsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US. Our team of experts provides quality service, rates, and coverage options tailored to our clients' individual needs.What We Offer:Competitive hourly pay + performance-based bonus opportunitiesContinuous on-going training and...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US market. As part of Confie, one of the largest privately owned insurance agencies/brokers in the country, we offer a wide range of insurance solutions to our clients.Our team of experienced insurance professionals is dedicated to providing...


  • Niagara Falls, New York, United States Wegmans Full time

    Customer Service RepresentativeAt Wegmans, we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal by providing friendly and helpful service to our customers, answering their questions, and resolving any issues...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US market. As part of Confie, one of the largest privately owned insurance agencies/brokers in the US, we offer a wide range of insurance solutions to our clients.Our team of experienced insurance professionals is dedicated to providing exceptional...


  • Niagara Falls, New York, United States Health System Service Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Client Service Representative. In this role, you will provide exceptional service to our patients and referral sources, ensuring smooth order fulfillment and resolving any issues that may arise.Key ResponsibilitiesOffer guidance and answer questions...


  • Niagara Falls, New York, United States Tim Hortons Full time

    Are you a team player who thrives in a fast-paced environment? Tim Hortons is seeking a positive and hard-working individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues, and maintaining a clean and safe work...


  • Niagara Falls, New York, United States Laura Capizzi - State Farm Agent Full time

    Job OpportunityWe are seeking a dynamic and motivated insurance professional to join our team at Laura Capizzi - State Farm Agent. As an Insurance Account Representative, you will play a key role in helping our business grow through value-based conversations and exceptional customer experiences.Key Responsibilities:Develop and execute strategies to identify...


  • Niagara Falls, New York, United States Citizens Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Teller - Part Time, you will be responsible for providing exceptional customer service and support to our customers in our lobbies. You will be comfortable using digital technology to demonstrate how to use our mobile app, or our ATMs, to...


  • Niagara Falls, New York, United States Stellar Enterprises Full time

    Customer Advisor at a Gothaer Agency in the Neuhaus RegionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at a Gothaer Agency in the Neuhaus region.About the RoleAs a Customer Advisor, you will be responsible for working in partnership with the agency management to drive business success. You will...


  • Niagara Falls, New York, United States Jeanette Phillips Full time

    Job Title: Veterinary Assistant/Customer Service RepresentativeWe are seeking a highly motivated and compassionate individual to join our team as a Veterinary Assistant/Customer Service Representative. As a key member of our hospital team, you will provide exceptional patient care and deliver outstanding customer service to our...


  • Niagara Falls, New York, United States Michaels Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal PT Service Team Member to join our team at Michaels Stores, Inc. in Niagara Falls, NY.Key ResponsibilitiesDeliver exceptional customer service by assisting customers in finding products and providing a fast and friendly checkout experience.Help customers shop our store by providing...


  • Niagara Falls, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Niagara Falls, New York, United States Delta Sonic Full time

    Store Hospitality AssociateAt Delta Sonic, we're committed to providing exceptional customer experiences. As a Store Hospitality Associate, you'll play a vital role in ensuring every customer receives personalized, fast, and friendly service.Key Responsibilities:Prepare food and beverages to meet customer needsProcess customer purchases and maintain accurate...


  • Niagara Falls, New York, United States MIK Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at MIK Store in Niagara Falls, NY.Key ResponsibilitiesDeliver exceptional customer service by assisting customers in finding products and providing a fast and friendly checkout experience.Unload trucks and complete merchandise duties to ensure a...


  • Niagara Falls, New York, United States Goodyear Full time

    Customer Sales Advisor Job DescriptionAt Goodyear, we're committed to delivering exceptional customer experiences. As a Customer Sales Advisor, you'll play a vital role in making meaningful connections with our guests while delivering outstanding service.Key Responsibilities:Drive sales growth by engaging with guests and promoting our products and...


  • Niagara Falls, New York, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US market. With over three decades of experience, we have established a reputation for providing quality service, competitive rates, and tailored insurance solutions to our clients.What We OfferUncapped commission potentialLucrative bonus...


  • Niagara Falls, New York, United States Heath System Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Health System Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and referral sources.Key ResponsibilitiesProvide guidance and answer questions involving durable...