Empowering Members Through Excellent Customer Experience
3 days ago
We are seeking a talented individual to join our team as a Customer Service Specialist at Industrial Credit Union. In this role, you will be responsible for delivering top-notch customer service to our members via phone, email, and chat.
**Responsibilities:**
- Field member inquiries about financial products and services
- Resolve member complaints and concerns in a timely manner
- Collaborate with internal teams to improve processes and procedures
**Requirements:**
- High school diploma or equivalent
- Familiarity with financial products and services
- Strong analytical and problem-solving skills
**Compensation and Benefits:**
A competitive salary of $19-$23 per hour, plus benefits including medical, dental, and vision insurance, paid time off, and remote-work options.
**Why Work with Us:**
At Industrial Credit Union, we prioritize our members' needs and strive to provide exceptional service. Our team is dedicated to empowering members to achieve their financial goals, and we're excited to have you join us
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