Customer Experience Specialist
4 days ago
Hallmark Aviation Services is a leading provider of above-the-wing ground handling services for some of the world's top airlines. We value employee happiness and engagement, offering a dynamic work environment and opportunities for growth.
Job Description:
As a Customer Experience Specialist, you will play a critical role in delivering exceptional service to our airline partners and their passengers. Your responsibilities will include:
- Providing information on fares, flights, and travel options
- Handling customer complaints and resolving issues efficiently
- Collaborating with colleagues to ensure seamless operations
Requirements:
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with varying shifts and overtime
- Fluency in English and German required
Estimated Salary:$42,000-$50,000 per year, depending on experience
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