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Client Service Representative

2 months ago

Flower Mound, Texas, United States Banfield Full time
Job Summary

We are seeking a highly skilled Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will be responsible for providing exceptional customer service to our clients, resolving issues, and recommending products and services to meet their needs.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and in-person interactions
  • Resolve client issues and concerns in a timely and professional manner
  • Recommend products and services to clients based on their needs and preferences
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and services to provide accurate information to clients
Requirements
  • Associate's degree or equivalent combination of education and experience
  • Minimum of one year of customer service experience in a call center or retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction goals
  • Strong problem-solving and analytical skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure success in the role