Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring a positive experience for our guests.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Promote our products and services, including oil changes, maintenance services, and other offerings
- Work closely with our technicians to ensure seamless service delivery and high-quality results
- Meet or exceed sales and customer satisfaction targets, while maintaining a high level of customer engagement and loyalty
- Participate in ongoing training and development to stay up-to-date on our products, services, and company knowledge
- High school diploma or equivalent required; some college or technical training preferred
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and meeting sales targets
- Basic computer skills and familiarity with point-of-sale systems
- Ability to lift up to 50 pounds and stand for extended periods of time
- Competitive hourly rate and opportunities for advancement
- Comprehensive training program, including on-the-job training and ongoing development
- Flexible scheduling and opportunities for overtime
- Discounts on Valvoline products and services
- A supportive and inclusive work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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