Site Operations Manager

4 weeks ago


Boulder, Colorado, United States Boulder Medical Center Full time
Job Description

We are seeking a highly skilled Site Supervisor to join our Operations team at Boulder Medical Center. This is a full-time position working 40 hours per week, Monday through Friday, at our Foothills location in Boulder, CO.

Job Responsibilities:
  • Oversee daily reception operations, identifying and resolving issues to ensure smooth departmental functioning.
  • Manage the hiring and performance evaluation process for front desk and department reception staff, including interviewing, selecting, training, and performance coaching.
  • Ensure accurate patient check-in, demographic verification, and insurance information collection.
  • Collaborate with Site Managers to communicate policies and procedures for patient handling.
  • Prepare and manage the annual budget for the reception department, meeting budget objectives.
  • Share on-call Coordinator duties and ensure staff work schedules align with operational needs.
  • Conduct training for new hires and provide continuing education sessions on process updates.
Requirements:
  • Strong communication and interpersonal skills for effective team collaboration.
  • Self-directed, highly motivated, with strong organizational skills and work ethic.
  • Knowledge of regulatory standards for compliance.
  • Intermediate proficiency in MS Office software and familiarity with physician scheduling software, Electronic Health Record (EHR) software, and payroll/timekeeping systems.
  • Bachelor's degree in business administration, organizational management, or related field, or 1-3 years of relevant experience.
Preferred Experience:
  • 3-5 years of direct leadership and management experience in hospital/clinic management, including leading complex teams.
  • Experience with managing healthcare staffing preferred.
Benefits:

Boulder Medical Center offers a comprehensive benefit package for full-time employees, including medical/dental/vision, flexible spending, company-paid life insurance, and STD, as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off, and six holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).



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