Restaurant Operations Manager
1 week ago
About the Role
This is an exciting opportunity to join the McDonald's team as an Assistant Restaurant Leader. As a key member of the restaurant leadership team, you will play a vital role in driving business success and delivering exceptional customer experiences.
Key Responsibilities
- Support the Restaurant Leader in all operational aspects, including daily management and oversight of restaurant operations.
- Take charge of all operations in the absence of the Restaurant Leader.
- Oversee labor controls, including implementing and guiding the leadership team on labor controls, formulating action plans, delegating tasks among leadership, and ensuring task completion.
- Foster a positive and productive work environment that centers on our people.
- Manage by Walking Around (MBWA) to promote the use of McDonald's and The Good Food Group's systems, standards, and routines.
- Ensure adherence to a compliant performance management procedure.
- Lead employee-centered training initiatives within the restaurant.
- Lead a culture of hospitality to position our restaurants as frontrunners in guest service.
- Oversight of talent acquisition for roles at the restaurant level.
Requirements
- 3-5 years of experience in an Assistant Manager or equivalent managerial position within a hospitality, retail, or restaurant setting with comparable or higher transaction volumes.
- Can-Do attitude and dedication to overall business success.
- Proficiency in understanding, analyzing, and responding to Profit and Loss (PnL) Statements.
- Effective communication and goal tracking capabilities.
- Ability to work a flexible schedule and be on call as per business requirements.
Preferred Qualifications
- 5+ years of experience in an Assistant General Manager or equivalent position in the retail, hospitality, or restaurant sector.
- Drive to progress further in restaurant management.
About McDonald's
McDonald's is a leading fast-food restaurant chain with a commitment to delivering high-quality food and exceptional customer experiences. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a focus on customer satisfaction and business growth.
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