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Assistant General Manager

2 months ago

Chattanooga, Tennessee, United States Krystal Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Krystal Restaurant. As a key member of our leadership team, you will be responsible for driving business growth, delivering exceptional customer service, and maintaining a safe and clean work environment.

Key Responsibilities
  • Develop People
    • Create a positive and inclusive work environment that fosters teamwork and collaboration.
    • Empower team members through effective communication and coaching.
    • Develop and implement training programs to enhance skills and knowledge.
    • Recognize and reward outstanding performance and contributions.
  • Create Great Guest Experiences
    • Develop and implement strategies to deliver exceptional customer service and exceed guest expectations.
    • Monitor and improve the quality of food and beverages served.
    • Ensure a clean and safe dining environment.
  • Brand Champion
    • Develop and implement marketing and promotional strategies to drive sales and growth.
    • Collaborate with the Restaurant General Manager to develop and implement local marketing and events.
    • Ensure brand consistency and quality across all locations.
  • Business Planning
    • Develop and implement business plans to drive growth and profitability.
    • Monitor and analyze sales and labor data to inform business decisions.
    • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Maintain Facility
    • Ensure the restaurant is a safe and clean work environment.
    • Develop and implement procedures to maintain high standards of cleanliness and safety.
    • Monitor and address any maintenance or repair issues.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Minimum of 1-2 years of management experience in the food service industry.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Strong analytical and problem-solving skills.
    • Ability to lift up to 50 pounds and perform other physical demands of the job.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.