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Customer Service Representative

2 months ago

Niagara Falls, New York, United States Delta Sonic Full time
About the Role

We are seeking a highly motivated and customer-focused Store Hospitality Associate to join our team at Delta Sonic. As a Store Hospitality Associate, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Point of Sale Operations: Process customer transactions, handle cash and credit transactions, and maintain accurate records.
  • Store Maintenance: Maintain a clean and organized store environment, including the food preparation and storage areas.
  • Inventory Management: Replenish and restock inventory, including food and beverages, to ensure adequate supplies.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide excellent customer service, and maintain a positive work environment.
Requirements
  • Age Requirement: Must be at least 18 years old.
  • Education: High school diploma or equivalent required.
  • Experience: Prior experience in customer service, sales, or food service preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
  • Availability: Must be available to work a flexible schedule, including weekends and holidays.