Associate Portfolio Manager for Associations

1 week ago

Beaverton, Oregon, United States Bluestone Real Estate Services Full time
Job Overview

Bluestone Real Estate Services is seeking a dedicated full-time Assistant Manager for Association Portfolio Management. As a prominent firm in association management, we are committed to delivering outstanding service and improving the living conditions of our residents.

In this role, you will support the Portfolio Manager in the daily management of various portfolios. Your contributions will be vital in ensuring effective oversight of property operations, maintenance, financial matters, Board of Directors interactions, and homeowner communications.

Key Responsibilities

General Responsibilities:

  • Assist the Manager in optimizing property performance both physically and financially.
  • Act as a primary liaison for a diverse range of owner and property service inquiries, nurturing positive relationships and addressing issues with professionalism.
  • Help maintain properties to ensure they are clean, well-kept, and visually appealing.

Maintenance & Safety Responsibilities:

  • Authorize and manage owner maintenance requests, ensuring timely and satisfactory completion.
  • Coordinate vendor service visits and oversee onsite activities, maintaining accurate work order records.
  • Gather bids as directed by the Manager.
  • Assist in supervising contractors and third-party vendors to ensure timely and budget-compliant project completion.
  • Support the implementation of emergency preparedness strategies as approved by the Board.
  • Help coordinate significant capital projects sanctioned by the Board.
  • Respond to after-hours emergency calls as needed (when on-call).
  • Report incidents and emergencies promptly and complete necessary documentation.
  • Conduct regular property inspections, documenting maintenance and safety issues.

Administrative Responsibilities:

  • Serve as a primary contact for owner communications via phone and email.
  • Attend Board of Directors meetings as required.
  • Assist in the completion of tax returns, annual financial reviews, and reserve study updates.
  • Maintain and track insurance certificates for the Association and owners.
  • Ensure compliance with bylaws, regulations, and local laws.
  • Stay informed on industry regulations and best practices through continuing education and certification efforts.
  • Monitor owner delinquencies and issue appropriate notices.
  • Maintain accurate records in the association management system.
  • Assist in preparing the annual association budget.
  • Support annual operating expense reconciliations and other accounting tasks.
  • Perform additional duties as assigned.
Qualifications

Required:

  • At least 1 year of experience in association management or a related field.
  • Exceptional customer service abilities.
  • Strong written and verbal communication skills, with the ability to handle sensitive situations with tact and confidentiality.
  • Proficient in standard office equipment and software, including Word, Excel, and Outlook.
  • Valid Driver's License and dependable transportation.
  • Willingness to participate in an on-call rotation.

Preferred:

  • Familiarity with association management software, such as AppFolio.
  • Ability to prioritize tasks, manage time effectively, and organize projects.
  • Meticulous attention to detail.
Physical Requirements

The role requires frequent sitting, standing, and walking, with occasional lifting of up to 30 lbs.

Bluestone Real Estate Services is an Equal Opportunity employer dedicated to fostering a diverse workforce. We are committed to inclusivity and respect, encouraging applications from individuals of historically underrepresented groups, veterans, women, LGBTQ+ community members, individuals with disabilities, and others who contribute to our vision of a diverse and inclusive community.

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