Desktop Support Technician

3 days ago

Minneapolis, Minnesota, United States Information Resource group, Inc. Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Information Resource Group, Inc. This role will be responsible for coordinating the assignment of replacement laptops, working closely with customers to install necessary applications, and ensuring all appropriate asset inventory is updated.

Key Responsibilities:

  • Work with customers at key distribution sites to ensure they receive new equipment in working order.
  • Assist customers with installation of associated applications required for their assigned job duties.
  • Diagnose, record, escalate and resolve related incidents as they happen during the distribution process.
  • Address any questions customers may have related to Windows 11 and the laptop computing device.
  • Receive and process assets that are designated to be decommissioned, ensuring all appropriate inventory data is captured and updated in the hardware AMDB.
  • Organize and maintain incoming inventory, current inventory, and outgoing inventory by stocking material neatly in designated areas.
  • Manage data media per company policy, ensuring security and data sanitation procedures are always followed.
  • Process hard drives by testing and performing data erasure and wiping or shredding per standards and processes.
  • Perform general housekeeping tasks such as sweeping and picking up trash to maintain a clean and tidy workspace.
  • Assist with preparing and packaging of resalable equipment per company procedure and 3rd party requirements.
  • Maintain and inventory final disposition asset records of disposed devices, ensuring all inventory data is captured and updated in the hardware AMDB.

Requirements:

  • Two-year college/vocational/technical degree in a technology field or approved information technology certificate; or completion of five college/vocational/technical information technology courses;
  • or 2 (two) years of information technology experience.
  • Technically savvy with a demonstrated ability to resolve computing problems.
  • Knowledge of Windows desktop Operating Systems.
  • Proven Customer Service Experience.
  • Ability to multitask and pivot based on workload.
  • Quickly analyze and diagnose hardware, software, application, and network problems in a desktop environment.
  • Ability to follow Standard Operating Procedures and articulate when a problem occurs with those procedures.
  • Ability to assist lift to 50 lbs.
  • Ability to work with hand tools, whether manual or powered.

Preferred Qualifications:

  • CompTIA A+ Certification.
  • ITIL Foundations Certifications.

  • Desktop Support Specialist

    6 days ago

    Minneapolis, Minnesota, United States Brooksource Full time

    Job Title: Desktop Support TechnicianBrooksource is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will play a critical role in the distribution of equipment during a laptop hardware refresh.Key Responsibilities:Work with customers at key distribution sites to ensure they receive new equipment in working...

  • Desktop Support Specialist

    4 weeks ago

    Minneapolis, Minnesota, United States Axiom Technologies Full time

    Job DescriptionAxiom Technologies is a leading provider of IT services to medium to large-scale enterprises. We are seeking a skilled Desktop Support Specialist to join our team.Key ResponsibilitiesDesktop Support: Provide timely and accurate assistance to end-users within the organisation's desktop computing environment.IT Skills and Experience: Minimum of...

  • IT Desktop Support Specialist

    3 days ago

    Minneapolis, Minnesota, United States Daikin Full time

    Job Title: IT DesktopDaikin Applied is a global leader in providing innovative HVAC solutions for commercial and industrial applications. We are currently seeking a highly motivated and detail-oriented IT Desktop Intern to join our dynamic IT team.Job Summary:This internship offers valuable hands-on experience in the field of IT within a leading...

  • IT Desktop Support Specialist

    23 hours ago

    Minneapolis, Minnesota, United States Daikin Full time

    IT Desktop Internship OpportunityDaikin Applied, a global leader in HVAC solutions, is seeking a highly motivated and detail-oriented IT Desktop Intern to join our dynamic IT team. This internship offers valuable hands-on experience in the field of IT within a leading organization.Key Responsibilities:Be a member of the Tier 2 Incident Management team...

  • IT Desktop Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States Daikin Full time

    About Daikin AppliedDaikin Applied is a global leader in providing innovative Commercial HVAC Solutions for industrial and commercial applications. We are a dynamic and forward-thinking organization that values innovation, excellence, and customer satisfaction.Job SummaryWe are seeking a highly motivated and detail-oriented IT Desktop Support Specialist to...

  • IT Desktop Provisioning Specialist

    4 days ago

    Minneapolis, Minnesota, United States Omni Inclusive Full time

    Job Title: IT Desktop Provisioning SpecialistWe are seeking a highly skilled IT Desktop Provisioning Specialist to join our team at Omni Inclusive. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our desktop computing infrastructure.Key Responsibilities:Provision and configure desktop equipment for new...

  • Technical Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States Cirtec Medical Corporation Full time

    Job SummaryCirtec Medical Corporation is seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to resolve Requests and Incidents reported through our Service Desk platform.Key ResponsibilitiesProvide timely response to and resolution of IT Service Desk Requests...

  • Travel Surgical Technician

    3 weeks ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job OverviewMillbrook Support Services is seeking a skilled Surgical Technician to join their team as a travel healthcare professional.Key ResponsibilitiesProvide high-quality patient care and support in the operating room environment.Assist surgeons and other medical staff with surgical procedures.Maintain a safe and clean operating room...

  • IT Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Everidge Full time

    IT Support TechnicianAre you a tech-savvy individual with a passion for helping others? Everidge is seeking an IT Support Technician to join our team and provide top-notch technical support to our users.Key Responsibilities:Provide timely and empathetic support to users through various channels, including phone, email, chat, and in-person interactions.Master...

  • IT Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Everidge Full time

    IT Support TechnicianAre you a tech-savvy individual with a passion for helping others? Everidge is seeking a skilled IT Support Technician to join our team.Key Responsibilities:Provide timely and empathetic support to users through various channels, including phone, email, chat, and in-person interactions.Master the art of managing support tickets, ensuring...

  • IT Support Specialist

    6 days ago

    Minneapolis, Minnesota, United States Everidge Full time

    IT Support TechnicianAre you a tech-savvy individual with a passion for helping others? Do you enjoy troubleshooting complex technical issues and providing top-notch support to users? Everidge is seeking a skilled IT Support Technician to join our team and provide vital technical support to our valued users.Key Responsibilities:Provide timely and empathetic...

  • Dialysis Technician

    3 days ago

    Minneapolis, Minnesota, United States HealthCare Support Full time

    Healthcare Support is Seeking a Travel Dialysis TechnicianWe are actively seeking a skilled Travel Dialysis Technician to join our team for a 13-week assignment in Coon Rapids, MN. As a Travel Dialysis Technician with Healthcare Support, you will have the opportunity to work with a dynamic team and provide high-quality patient care.Benefits of Working with...

  • Dialysis Technician

    3 days ago

    Minneapolis, Minnesota, United States HealthCare Support Full time

    Travel Dialysis Technician OpportunityHealthCare Support is seeking a skilled Travel Dialysis Technician to fill a 13-week assignment in Coon Rapids, MN. This role offers a unique blend of clinical expertise and travel experience.Benefits of Working with HealthCare SupportCompetitive Pay: $540 taxed + $656 non-taxed stipendFlexible Scheduling: 3 of 12-hour...

  • Surgical Technician Contract

    1 week ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job Title: Surgical Technician ContractMillbrook Support Services is seeking a skilled Surgical Technician to fill a local contract position in Minneapolis, Minnesota.Job Summary:We are looking for a highly motivated and experienced Surgical Technician to join our team on a local contract basis. As a Surgical Technician, you will be responsible for assisting...

  • Dialysis Technician

    2 weeks ago

    Minneapolis, Minnesota, United States HealthCare Support Full time

    Job DetailsHealthcare Support is seeking a skilled Dialysis Technician for a travel assignment in a dynamic healthcare setting.Key Responsibilities:Provide high-quality dialysis care to patients in a fast-paced environment.Collaborate with healthcare teams to ensure seamless patient care.Maintain accurate records and documentation.Requirements:CCHT/BONENT...

  • Travel Surgical Technician

    3 weeks ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job Title: Travel Surgical TechnicianMillbrook Support Services is seeking a skilled Surgical Technician for a travel assignment in a dynamic healthcare setting.Job Summary:We are looking for a highly motivated and experienced Surgical Technician to join our team. As a Surgical Technician, you will play a critical role in ensuring the smooth operation of...

  • Travel Surgical Technician

    3 days ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a skilled Surgical Technician to join their team for a travel assignment in Minneapolis, Minnesota. **Job Details:** * Specialty: Surgical Technician * Discipline: Allied Health Professional * Duration: 13 weeks * Hours: 40 hours per week * Shift: 8 hours, days * Employment Type: Travel **About the Assignment:** This...

  • Surgical Technician Position

    2 days ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job Title: Surgical TechnicianMillbrook Support Services is seeking a skilled Surgical Technician to join our team for a local contract job in Minneapolis, Minnesota.Job Summary:We are looking for a highly motivated and experienced Surgical Technician to work with our clients in the Minneapolis area. As a Surgical Technician, you will be responsible for...

  • Travel Surgical Technician

    7 days ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job OpportunityMillbrook Support Services is seeking a skilled Surgical Technician for a travel assignment in Minneapolis, Minnesota.Job DetailsSpecialty: Surgical TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelAs a Surgical Technician with Millbrook Support Services, you will have the opportunity to work with a world-class customer...

  • Support Technician

    7 days ago

    Minneapolis, Minnesota, United States HOM Furniture, Inc. Full time

    Job SummaryHOM Furniture, Inc. is seeking a skilled Support Technician to join our team. As a Support Technician, you will be responsible for providing technical support and troubleshooting for our employees.Key ResponsibilitiesProvide technical support and troubleshooting for employees via phone, email, and in-person requests.Lead users through diagnostic...