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Automotive Service Professional

1 month ago

Thousand Oaks, California, United States Lithia & Driveway Full time
Service Advisor Opportunity at DCH Ford of Thousand Oaks

We are seeking a highly skilled and customer-focused Service Advisor to join our team at DCH Ford of Thousand Oaks. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.

Key Responsibilities:
  • Provide exceptional customer service to all customers and vendors, ensuring a positive and memorable experience.
  • Work closely with our service team to ensure timely and efficient service delivery, meeting or exceeding customer expectations.
  • Utilize strong communication and interpersonal skills to effectively communicate with customers, service technicians, and other team members.
  • Stay up-to-date on product knowledge and technical information to provide accurate and informed service recommendations.
What We Offer:
  • A competitive salary range of $66,000.00 to $114,000.00, including commissions on individual sales and bonus opportunities.
  • A comprehensive benefits package, including medical, dental, and vision plans, paid holidays and PTO, short and long-term disability, paid life insurance, and a 401(k) retirement plan.
  • Opportunities for professional growth and development through our Lithia Learning Center and employee stock purchase plan.
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.

We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.