Home Care Intake Coordinator

2 weeks ago

Livonia, Michigan, United States University Home Care Full time
Job Summary:

University Home Care is seeking a skilled and organized individual to fill the role of Home Care Intake/Staffing Coordinator. This position plays a crucial role in the intake and staffing process for our home care clients, ensuring their needs are met with the most qualified and reliable staff members.

This is a fast-paced and dynamic environment, where you will work closely with the home care team, clients, and caregivers to provide exceptional care and support.


Key Responsibilities:

  • Manage the intake process for new home care clients, including conducting initial assessments, determining care needs, and developing care plans.
  • Collaborate with clients and their families to understand their preferences and expectations, and ensure all care arrangements align with their goals.
  • Effectively communicate with caregivers to ensure appropriate staffing for client needs, including scheduling, onboarding, and ongoing support.
  • Actively source and recruit qualified caregivers to meet the demand for home care services.
  • Maintain accurate and up-to-date client and caregiver records, utilizing our electronic health records system.
  • Monitor and evaluate the quality of care services delivered to clients, and address any concerns to ensure the highest level of satisfaction.
  • Work closely with the home care team to develop and implement strategies for improved service delivery and client retention.

Requirements:

  • Minimum 1 year experience in staffing or management, preferably in an Assisted Living setting.
  • At least 2 years of experience in home care or a similar healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, caregivers, and team members.
  • Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in Microsoft Office and experience with electronic health records systems.
  • Knowledge of federal and state regulations related to home care and privacy laws.
  • Must have a valid driver's license and reliable transportation.

EEOC Statement:
University Home Care is an equal opportunity employer and values diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to providing an inclusive and welcoming workplace for all employees.

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