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Document Compliance Specialist

2 months ago

New York, New York, United States Guild Mortgage Full time

About Guild Mortgage Company

Guild Mortgage Company is a leading mortgage banking firm dedicated to serving homeowners and buyers. Our goal is to provide affordable home financing solutions while delivering exceptional service and professionalism.

Job Summary

We are seeking a highly skilled Document Compliance Specialist to join our team. As a key member of our compliance department, you will play a critical role in ensuring our mortgage lending practices adhere to federal, state, and agency regulations.

Key Responsibilities

  • Conduct thorough research on regulatory developments and guidelines to ensure compliance with industry standards.
  • Identify and stay up-to-date on changes in industry regulations that impact our work product, ensuring internal systems are updated accordingly.
  • Verify compliance with regulatory and internal requirements through the use of proprietary systems, subscriber databases, and internet resources.
  • Provide responsive and knowledgeable compliance support to branches and internal departments, adhering to department-defined SLAs.
  • Research and resolve compliance-related issues and questions, providing compliant solutions and coaching to the field.
  • Evaluate, recreate, and escalate reported production issues to the IT product team.
  • Escalate matters that fall outside the scope of job duties to senior analysts or department management.
  • Perform paper fulfillment of application disclosures when Truth in Lending Act (TILA) or Equal Credit Opportunity Act (ECOA) deadlines are approaching.
  • Conduct post-close compliance monitoring audits using vendor software, reviewing non-passing results and escalating issues as needed.
  • Perform project work, including internal system updates, testing, and validation across departments.
  • Research, analyze, gather documents, and provide responses for investor suspense's and investor, state, or federal exams.
  • Provide administrative support as needed.
  • Utilize external and internal vendor databases to gather required documents.
  • Communicate and submit change management tickets to external vendors.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent required; applicable college courses/technical training related to Business, Finance, Legal, etc. is preferred, along with one to two years of total work experience in an office environment in similar/related positions and duties.
  • Strong verbal and written communication skills.
  • Strong detail orientation, critical thinking skills, and highly organized.
  • Strong customer service mindset.
  • Exercise sound judgment, work independently in a fast-paced environment to complete work and assigned projects in a timely manner.
  • Strong sense of urgency and responsiveness.
  • Intermediate math skills.
  • Ability to work in a paperless environment.
  • Knowledge of the overall consumer mortgage lending process, various types of mortgage products, and regulations that affect consumer mortgage lending is highly preferred.

Working Conditions

  • Primarily sedentary work in an office setting.
  • Frequent use of computer keyboard and mouse.
  • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
  • Regularly required to accurately perceive, distinguish, and interpret information received visually and through audio.
  • Office environment with no substantial exposure to adverse environmental conditions.

Benefits

Guild Mortgage Company offers a competitive compensation package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. We are an Equal Opportunity Employer.

Targeted Salary Range: $23.99/hr to $31.73/hr

Compensation at Guild is influenced by a wide array of factors, including local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.