Housing Retention Specialist
3 weeks ago
About the Role:
The Housing Retention Case Manager will provide comprehensive support to low-income individuals and families to help them maintain stable housing and achieve long-term self-sufficiency.
Key Responsibilities:
- Conduct thorough assessments of household strengths and needs to develop personalized goals and strategies for housing retention
- Provide case management services to families in crisis, including crisis intervention and advocacy
- Collaborate with community partners to ensure access to all necessary resources and services
- Develop and maintain relationships with clients, families, and community stakeholders to promote housing stability and family well-being
- Document all interactions and progress in client files, maintaining confidentiality and adhering to agency policies
- Participate in regular team meetings and training sessions to stay up-to-date on best practices and agency initiatives
Requirements:
- Bachelor's degree in social work, human services, or a related field (Master's degree preferred)
- Two years of experience providing related services to families and individuals (one year with a Master's degree)
- Knowledge of community-based services, public assistance, and other community resources
- Demonstrated skills in accessing and referring clients to these services
- Excellent written and verbal communication skills, with the ability to represent the agency in a professional manner
- Ability to work independently and as part of a team, with a strong commitment to client-centered services
- Valid New York State driver's license, regular access to a car, and willingness to travel to off-site locations
About Schenectady Community Action Program:
Schenectady Community Action Program (SCAP) is an anti-poverty agency dedicated to serving low-income individuals and families in need. We believe in empowering people to reclaim their lives and achieve long-term self-sufficiency, and we're committed to providing comprehensive support services to help make that happen.
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