Patient Service Representative Maternal Fetal Medicine Casual Days

23 hours ago


Huntley, Illinois, United States Northwestern Memorial Healthcare Full time
Job Title: Patient Service Representative Maternal Fetal Medicine Casual Days

At Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Service Representative in our Maternal Fetal Medicine department, you will play a vital role in ensuring the smooth delivery of care to our patients.

Responsibilities:
  • Field patient phone calls and resolve problems in a timely and efficient manner
  • Update demographic and insurance information
  • Perform scheduling, medical record documentation, and clerical functions
  • Deliver exceptional customer service over the phone and in person
Requirements:
  • High school graduate or equivalent
  • Ability to effectively communicate in English, both verbally and in writing
  • Basic computer knowledge and data entry skills
  • Ability to type 35-40 wpm
Preferred Qualifications:
  • Minimum one year of medical office experience
  • Previous experience with health insurance paid billing
  • Second language proficiency
  • ICD9 and CPT knowledge

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.



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