Sales and Client Relationship Manager

5 days ago


Lynnwood, Washington, United States Swickard Auto Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales/Client Advisor to join our team at Swickard Auto Group. As a Sales/Client Advisor, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide personalized sales and service experiences to our clients, ensuring their needs are met and exceeded.
  • Develop and maintain a strong understanding of our luxury vehicle products and services, including features, capabilities, and accessories.
  • Assist clients in selecting the perfect vehicle, taking test drives, and comparing competitive models.
  • Learn to overcome objections, negotiate prices, and close sales in accordance with company standards.
  • Prospect daily for potential customers and attend product and sales training as requested by the Sales Manager.
  • Maintain a high level of customer satisfaction and a strong Customer Satisfaction Index (CSI) score.
Requirements
  • Previous customer service experience is required, with dealership experience a plus.
  • Outgoing personality with excellent communication skills and the ability to handle objections and negotiate effectively.
  • Ability to effectively manage time to meet and exceed targets.
  • Must have a clean and valid driver's license, along with reliable transportation.
About Us

Swickard Auto Group is a leading provider of luxury vehicles, with a strong commitment to customer satisfaction and employee development. We were founded in 2014 and have since grown to become one of the fastest-growing auto groups in the industry.

Benefits
  • Ongoing training and support to help you succeed in your role.
  • Opportunities for continued personal and professional growth.
  • A competitive benefits package, including insurance, 401k, paid holidays, and PTO.


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