Assistant Manager

4 hours ago


Lockport, New York, United States Englefield Oil Full time
Job Summary

The Assistant Manager is a key leadership role responsible for providing guidance and motivation to site personnel, ensuring excellent customer service during assigned shifts. This position models and delivers quality customer service, ensures policies and procedures are followed, schedules, analyzes profitability, and manages vendors.

Key Responsibilities
  • Monitor financials, sales volume, P&L, controllable expenses, cash controls, and inventory.
  • Ensure a positive customer experience by providing customer service, greeting, and assisting customers, and responding to customer needs, questions, and complaints.
  • Inspect facilities and equipment to determine the necessity of repairs or maintenance.
  • Assist the Store Manager with recruiting, hiring, training, and modeling.
  • Supervise store staff to maintain labor model standards.
  • Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
Requirements
  • High school diploma required.
  • One year's management experience in a fast-paced retail environment delivering exceptional customer service, preferred.
  • ServeSafe certified.
  • Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.
Work Environment

This role is based in a retail environment and requires the ability to work in a fast-paced setting with excellent communication and leadership skills.

About Englefield Inc

Englefield Inc is an equal opportunities employer committed to diversity and inclusion. We provide a supportive and inclusive work environment that values and respects all employees.


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