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Customer Service Representative

4 weeks ago

Caldwell, United States NS Hospitality Group Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at NS Hospitality Group.

The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional guest experiences.

Responsibilities:

  • Manage front desk operations, including guest check-in and check-out
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Collaborate with housekeeping and maintenance teams to ensure seamless guest experiences
  • Process payments and handle guest transactions
  • Maintain accurate records of guest stays and communicate with relevant departments

Requirements:

  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong organizational and problem-solving skills

NS Hospitality Group is a dynamic and fun environment that values its employees and strives to provide exceptional guest experiences.