Account Management Specialist
7 days ago
We are seeking an experienced Client Service Executive - XLP to join our team at Vets Hired. As a key member of our client service team, you will be responsible for delivering exceptional client service and managing complex client relationships.
Your Key Responsibilities:
- Develop and execute account plans to meet client needs and expectations.
- Provide expert guidance and support on claims advocacy and resolution processes.
- Collaborate with the service team to achieve World Class Client service commitments.
- Build and maintain positive working relationships with associates and clients.
- Stay up-to-date with industry trends and developments to ensure best-in-class service delivery.
Your Requirements:
- Bachelor's degree in a relevant field or equivalent experience.
- Minimum 3 years of daily World Class Client service experience or 6 years of industry experience with increasing responsibility.
- Maintain a valid unrestricted California Fire & Casualty Solicitors license and a valid Driver's License.
- Achieve and maintain advanced insurance designations such as CPCU or CIC.
- Excellent understanding of insurance terminology, trends, and factors influencing the industry.
- Proficiency with personal computers and Microsoft Office applications.
Work Environment and Physical Demands:
- Ability to use computer keyboard and sit in a stationary position for extended periods.
- Travel to client sites will be required, usually within driving distance but may occasionally consist of a 1 to 2 night stay.
Estimated Salary: $85,000 - $115,000 per year
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