Account Management Specialist

7 days ago


San Diego, California, United States Vets Hired Full time
About the Role

We are seeking an experienced Client Service Executive - XLP to join our team at Vets Hired. As a key member of our client service team, you will be responsible for delivering exceptional client service and managing complex client relationships.

Your Key Responsibilities:

  1. Develop and execute account plans to meet client needs and expectations.
  2. Provide expert guidance and support on claims advocacy and resolution processes.
  3. Collaborate with the service team to achieve World Class Client service commitments.
  4. Build and maintain positive working relationships with associates and clients.
  5. Stay up-to-date with industry trends and developments to ensure best-in-class service delivery.

Your Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Minimum 3 years of daily World Class Client service experience or 6 years of industry experience with increasing responsibility.
  • Maintain a valid unrestricted California Fire & Casualty Solicitors license and a valid Driver's License.
  • Achieve and maintain advanced insurance designations such as CPCU or CIC.
  • Excellent understanding of insurance terminology, trends, and factors influencing the industry.
  • Proficiency with personal computers and Microsoft Office applications.

Work Environment and Physical Demands:

  • Ability to use computer keyboard and sit in a stationary position for extended periods.
  • Travel to client sites will be required, usually within driving distance but may occasionally consist of a 1 to 2 night stay.

Estimated Salary: $85,000 - $115,000 per year



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