IT Field Services Engineer

4 weeks ago


West Swanzey, New Hampshire, United States Lucid Motors Full time
Job Title: IT Field Services Engineer

At Lucid Motors, we are seeking a highly skilled IT Field Services Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing exceptional support to our employees and customers.

Key Responsibilities:
  • Plan, budget, and execute IT projects in a timely manner
  • Develop project life cycle requirements and ensure successful project delivery
  • Collaborate with cross-functional teams to research new designs and cutting-edge technologies
  • Effectively communicate project status and issues to stakeholders and management
  • Provide project management to vendor and partner teams and other cross-functional departments
  • Travel to remote sites to support installations of IT infrastructure
  • Provide onsite and offsite IT support to Lucid Motors' network of Sales, Service, and Deliveries office locations
  • Respond to customer requests and issues in a timely manner
  • Monitor and address issues with remote systems, networks, telephony, and wired and wireless networks
Requirements:
  • 4+ years of project management experience working on international projects
  • Knowledge of structured cabling and construction design and planning process
  • Experience with procurement, vendor management, and RFP process
  • Expert level in the support of Win 10 / Windows Server 2012 and all Apple based products
  • Ability to calmly interact with customers and establish and maintain effective relationships with peers
  • Ability to assess and prioritize issues and effectively communicate corrective plans to stakeholders
Education:
  • BA/BS in Computer Science, Business, or equivalent experience

We offer a competitive salary and a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.



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