Customer Service Representative/Inside Sales Specialist
4 weeks ago
Daikin Comfort Technologies Distribution, Inc. is seeking a skilled professional to fill the role of Customer Service Representative/Inside Sales Representative. This position involves selling the organization's products and services to prospective and established customers. The ideal candidate will be knowledgeable about the organization's policies, procedures, practices, products, and services.
Key Responsibilities:
- Meet established sales quotas by selling products and services to customers.
- Provide excellent customer service via walk-ins, phone calls, and emails.
- Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
- Recommend alternate products based on cost, availability, or specifications as needed.
- Assist customers with warranties and returns.
- Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
Requirements:
- 6+ years of progressive sales and customer service experience.
- 5+ years in the HVAC industry.
- High School diploma or GED equivalent, some college preferred.
- HVAC certification preferred.
Why Work with Us?
- Benefits are effective on day one for all full-time direct hires.
- Training programs are available to help guide team members and develop new skills.
- Growth Opportunities - there is immense opportunity to grow your career.
- You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
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