Restaurant Operations Manager

3 days ago


Highland, California, United States Torchy's Tacos Full time

About Us

Torchy's Tacos is a fast-casual restaurant chain that serves a variety of tacos and other Mexican-inspired dishes. We are committed to providing a unique and delicious dining experience for our customers.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team. The successful candidate will be responsible for assisting the management team in the day-to-day operations of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the restaurant is run efficiently and effectively.

Key Responsibilities

  • Assist the management team in the day-to-day operations of the restaurant
  • Manage staff, including scheduling, training, and performance management
  • Maintain high standards of customer service, including resolving customer complaints and issues
  • Ensure the restaurant is run efficiently and effectively, including managing inventory, supplies, and equipment
  • Develop and implement strategies to improve sales, profitability, and customer satisfaction
  • Monitor and control labor costs, including scheduling and staffing
  • Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

  • 2+ years of experience in a restaurant management role
  • Proven track record of success in managing staff, improving sales, and increasing customer satisfaction
  • Excellent communication and leadership skills
  • Ability to work a minimum of 35 hours per week and work flexible hours as needed
  • Competency in basic computer functions, including Microsoft Office and point-of-sale systems

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Fun and dynamic work environment
  • Discounts on food and merchandise


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