Shift Lead
4 days ago
We are seeking a motivated and experienced Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will play a key role in ensuring the smooth operation of our facility, providing exceptional customer service, and supporting the development of our team members.
Key Responsibilities:- Provide world-class customer service and ensure a positive member experience.
- Assist in recruiting, hiring, and developing a high-performing team.
- Support the General Manager with staff oversight and management.
- Assist in scheduling and supervising staff.
- Ensure the facility is clean and well-maintained.
- Resolve member, staff, and club issues in a timely and professional manner.
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy, and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic, and energetic.
- Strong problem resolution skills.
- CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Free Planet Fitness Black Card Membership.
- Employee Assistance Program (EAP) with free and confidential counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
We are committed to providing a safe and healthy work environment for our team players and members. We follow strict safety and cleaning protocols, including mask-wearing and touch-less check-in.
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Fitness Club Shift Lead
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Shift Lead
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