Credit Specialist
4 days ago
At Workwear Outfitters, we're seeking a skilled Credit Specialist to join our team. As a key member of our finance department, you'll play a crucial role in ensuring timely payment of account balances, customer master setup, credit reviews, account reconciliation, and summary billing. Your expertise will help us maintain strong relationships with our customers while driving business growth.
Key Responsibilities:
- Contact customers on a weekly basis to discuss outstanding balances and negotiate payment plans.
- Document customer correspondence and collection activities in our credit and collections system.
- Enter invoices, balances due, and pull backup documentation from customer websites across multiple brands.
- Provide invoice copies and supporting documentation to customers or end-users.
- Review credit hold reports daily to make timely decisions on releasing shipments.
- Analyze financial reports, including full financial packages and business credit reports, to adjust credit lines and evaluate financial risk.
- Document risk for the Credit Manager and provide weekly updates.
- Generate customer payments on various platforms, including ACH pull, ACH check, and multiple credit card processors.
- Prepare month-end reports for the Credit Manager's review.
- Respond to customer inquiries and provide documentation as requested.
Requirements:
- 3-5 years of experience in Accounts Receivable and Business to Business Collections, preferably in a billing environment.
- Excellent computer skills, including Microsoft Office, with a focus on Excel.
- Experience processing credit cards and understanding of credit codes is a plus.
- Excellent communication skills (oral, written, presentation).
- Proficient in account reconciliation.
- Excellent organizational skills.
- Ability to work under pressure.
- Good judgment and problem-solving skills.
- Team player with a positive attitude.
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