Insurance Customer Service Representative

1 month ago


Harlingen, Texas, United States Tito Resendez - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a representative, you will be responsible for providing prompt, accurate, and friendly customer service to our clients. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Work closely with our agent to establish and meet marketing goals.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As a valued member of our team, you will receive...
  • Competitive hourly pay plus commission/bonus
  • Comprehensive health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within our agency
Requirements
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Organizational and time management skills
  • Detail-oriented and proactive in problem-solving
  • Ability to assess customer needs and conduct effective interviews
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)


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