Customer Service Representative

4 weeks ago


Harlingen, Texas, United States DHL International GmbH Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at DHL International GmbH. As a key member of our Service Center, you will be responsible for providing exceptional customer service, sales, and operational support.

Key Responsibilities

  • Answer customer inquiries and resolve billing problems in a timely and professional manner.
  • Provide accurate and timely shipment tracking information to customers.
  • Assist with research and provide feedback on customer requests.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of customer service principles and practices.


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