Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at DHL International GmbH. As a key member of our Service Center, you will be responsible for providing exceptional customer service, sales, and operational support.
Key Responsibilities
- Answer customer inquiries and resolve billing problems in a timely and professional manner.
- Provide accurate and timely shipment tracking information to customers.
- Assist with research and provide feedback on customer requests.
Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong knowledge of customer service principles and practices.
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