Insurance Account Associate

4 weeks ago


Harlingen, Texas, United States Adolfo Torres - State Farm Agent Full time
Job Summary:

As an Account Associate for Adolfo Torres - State Farm, you will play a vital role in our daily business operations and customers' success. You will grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience managing client relationships is preferred.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Organizational skills.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Pride in getting work done accurately and timely.
  • Ability to multi-task.
  • Property and Casualty license (or ability to obtain).

About Our Agency:
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • We have 40 years of combined insurance experience in our office.
  • Additional languages spoken: Spanish.


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