Family Support Advocate I

4 weeks ago


Kentucky, United States Kentucky Personnel Cabinet Full time
Position Overview

The Kentucky Personnel Cabinet is seeking a dedicated Family Support Specialist I to join our team. This role is integral in providing essential services aimed at enhancing family self-sufficiency and ensuring the safety and well-being of children and vulnerable adults.

Key Responsibilities
  • Conduct interviews with clients, either in person or via phone, to assess eligibility for various public assistance programs.
  • Gather, complete, and review necessary documentation to support client applications.
  • Engage in formal training and observe experienced staff to enhance skills and knowledge.
  • Monitor processing deadlines to ensure timely case management and hearings.
  • Identify community resources and make appropriate referrals to clients.
  • Utilize computer systems to maintain accurate case records and enter client information.
Qualifications

The ideal candidate will possess:

  • Strong customer service skills.
  • Excellent verbal and written communication abilities.
  • Effective time management and organizational skills.
  • The capacity to perform well under pressure.
  • A collaborative mindset to work effectively within a team.
Additional Information

This position requires a fingerprint-based criminal background check due to access to sensitive information. The Kentucky Personnel Cabinet is committed to providing a supportive work environment, including opportunities for professional growth through training and mentorship.

Benefits

We offer a comprehensive benefits package that includes health and life insurance, flexible work schedules, paid sick and vacation leave, and retirement benefits.



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