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Healthcare Support Specialist

2 months ago


Louisville Kentucky, United States UofL Health Full time

Position Overview:
Join our dedicated team at UofL Health, where we prioritize the well-being of our patients and their families.

Shift:
PRN

About UofL Health:


UofL Hospital serves as a premier academic teaching and research institution, located in the vibrant downtown area of Louisville. We are renowned for our exceptional cancer care, a highly skilled trauma team, and a nationally accredited stroke center. As the only adult Level I trauma center in the region, we also house Kentucky's sole dedicated burn center.

Our Center for Women and Infants is recognized as a Baby-Friendly facility by Baby-Friendly USA, ensuring optimal care for infant feeding and mother-baby bonding. This prestigious designation highlights our commitment to providing exceptional care in a supportive environment.


Benefits and Advantages:
- Competitive salary and comprehensive benefits package.
- Paid time off, including vacation, sick days, and holidays.
- Tuition assistance for employees and their families at UofL.
- 401K plan with employer matching contributions.

Key Responsibilities:
Role Summary:


The Healthcare Support Specialist plays a vital role in delivering clinical assistance to patients, ensuring a safe and compassionate environment under the guidance of a Registered Nurse. This position involves collaborating with patients and their families to provide personalized care and support.

Our specialists are committed to upholding the mission and values of the hospital and the nursing department, focusing on exceptional service delivery to both internal and external stakeholders. This includes advocating for patient preferences, enhancing communication, and actively seeking feedback to improve care quality.


Focus Area:
Mother/Baby Care

Qualifications:
Required:
- High school diploma or GED/equivalent.
- Basic Life Support (BLS) certification from the American Heart Association (AHA).

Preferred:
- Experience in a healthcare environment.
- State Registered Nurse Aide (SRNA) certification from the Kentucky Board of Nursing.

Benefits & Perks:
- Competitive salary and benefits options.
- Paid vacation, sick days, and holidays.
- Tuition assistance for employees and their families.
- 401K with employer matching contributions.

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