Front Desk Associate

1 week ago


Irving, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at The Westin Irving Convention Center at Las Colinas. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all.

Key Responsibilities
  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner
  • Provide information and recommendations on local attractions, dining, and activities
  • Manage guest requests and preferences, including room assignments and special requests
  • Maintain accurate and up-to-date records of guest interactions and preferences
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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