Game Day Ambassador

3 days ago


San Francisco, California, United States AEG Full time
About the Position

The Santa Cruz Warriors are seeking enthusiastic and customer-focused individuals to provide exceptional guest experiences at our home games. This part-time position reports to the Supervisor, Arena Operations, and is an excellent opportunity to share your expertise while learning more about our growing sports and entertainment organization.

Key Responsibilities
  • Act as the primary point of contact for guests regarding game day information and arena facilities.
  • Greet all guests entering the arena, verify tickets, and provide assistance when needed.
  • Assist guests with seating needs and provide information on arena layout, seating sections, and emergency procedures.
  • Provide exceptional customer service at all games and events.
  • Perform other duties as assigned by the Supervisor, Arena Operations.
Required Experience & Skills
  • Excellent interpersonal skills and ability to build positive working relationships with clients and peers.
  • High energy, strong attention to detail, and a superior work ethic.
  • Ability to remain professional and courteous in a fast-paced environment, including during emergencies.
Physical Demands
  • Ability to lift, carry, push, or pull up to 30 pounds.
  • Ability to stand or walk for long periods of time.
Time Commitment
  • Ability to work majority of home games and other events, including weeknights, weekends, and holidays.
Compensation
  • $16.00 per hour.

Santa Cruz Warriors is an equal opportunity employer and is committed to providing reasonable accommodations to qualified applicants with disabilities.


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