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Front Desk Operations Manager

2 months ago

MI United States Skin House Full time
Front Desk Manager

We are seeking a highly organized and customer-focused Front Desk Manager to join our team at Skin House.

Key Responsibilities:

  • Manage front desk operations, including scheduling, handling inquiries, and ensuring the desk is fully staffed.
  • Oversee administrative functions, such as data entry, filing, and other clerical tasks.
  • Provide exceptional customer support and handle phone calls in a timely and professional manner.
  • Maintain front desk office supplies and equipment.
  • Supervise staff and front desk activities, including bookings, appointments, phone calls, and emails.
  • Assist with marketing and relationship development with clients, service providers, and local businesses.
  • Work a flexible schedule, including at least one Saturday per month.

Requirements:

  • High school diploma or equivalent required; post-secondary education in business administration or a related field is an asset.
  • Proven experience in a front desk, office management role or hotel industry.
  • Excellent organizational and time management skills.
  • Strong communication and customer service skills.
  • Experience with phone systems and office management software is an asset.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

This role offers a unique opportunity to work in a dynamic and supportive environment, with opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.