Licensed Practical Nurse Supervisor Ambulatory Clinical Operations
6 days ago
WellSpan Health is seeking a Licensed Practical Nurse Supervisor for Ambulatory Clinical Operations. This role will oversee the clinical staff and provide safe, therapeutic, efficient quality care and services to all patients served. The LPN Supervisor will function as a member of the health care team at an intermediate nursing level to assist in the planning and implementation of patient care based upon sound nursing judgment, clinical preparation, knowledge, skills and experience.
Responsibilities
Maintains a safe environment for both patients and employees by managing internal office functions related to clinical care and quality monitoring.
In consultation, assigns and delegates tasks to the clinical support staff in accordance with the State Board of Nursing Licensing Regulations and the Nurse Practice Act.
Ensures an efficient day-to-day clinical workflow within the practice. Assures staff function in accordance with standard workflow procedures.
Ensures compliance with regulatory agencies including OSHA, CLIA, Vaccines for Children (VFC), Department of Health, Federal Meaningful Use Standards, etc.
Coordinates efforts with employee health to ensure that all office staff receive an annual flu vaccination or receive approval for exemption from employee health.
Assists to develop clinical policies and procedures. Assists in monitoring and evaluation of quality assessment activities, including chart audits to monitor documentation compliance.
Attends meetings and clinical competency training sessions as needed. Communicates regularly with staff to ensure pertinent and timely exchange of information.
Follows recommended processes to appropriately manage and document patient concerns and quality of care issues including application of Just Culture principles.
Applies Lean principles and identifies opportunities for Process Improvement. Provides leadership in striving to achieve excellence in clinical practice.
Performs all responsibilities of the Medical Assistant and Physician Office Nurse.
Monitors Risk and Safety Management Alert System (RASMAS) notices and completes necessary follow-up.
Monitors staff completion of clinical tasks within the patient electronic medical record and MyWellspan patient portal.
Monitors staff compliance with Diagnostic Test Tracking.
Monitors proper management of patients on anticoagulation therapy and use of the Coag Tracker if applicable for practice.
Monitors staff compliance and application of competencies. Mentors clinical staff and assists in clinical advancement.
Trains, mentors, and monitors staff performing phone triage procedures.
Monitors staff competency for accurate electronic medical record documentation.
Ensures appropriate training of staff on new equipment, procedures, and best practices.
Coordinates the clinical training and orientation of new/floater staff. Assigns preceptor, when applicable.
Audits staff performance where indicated, and when necessary (Planned Care) - i.e. Standing Orders and Exam Room Support, PCMH, Diagnostic Test Tracking, Med Reconciliation and PCMN.
Assumes manager role when Practice Manager/Front Office Supervisor is unavailable.
Serves in a leadership role as a member of the Quality Improvement Team (QIT), seeking to improve quality and safety through a high performing team. Co-leads Monthly Quality all staff/all provider meeting with Provider Champion.
Prepares agendas and holds regular clinical staff meetings. Regularly serves on WMG clinical committees.
Assists the providers and the Care Coordination Team to manage the care of patients according to their risk, and to assist in identifying patients in need of Case Management.
Works with leadership to deliver patient care through practice integration of multidisciplinary clinical and centralized services.
Assists team to identify opportunities for improvement related to the patient experience metrics. Coaches staff on measures to use to provide an excellent patient experience, for every patient, on every visit, every day.
Assists and educates clinical staff on when and how to enter Safety Reporting System (SRS) events, and Customer Reporting System (CRS) complaints and compliments.
Qualifications
Diploma Program From an accredited LPN program. Required or
Associates Degree From an accredited LPN program. Required
3 years Clinical nursing experience. Required
Previous office and supervisory experience. Preferred
Licensed Practical Nurse Upon Hire Required or
Licensed Practical Nurse Multi State License Upon Hire Required and
Basic Life Support Upon Hire Required
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New York, New York, United States WellSpan Health Full timeJob Title: Licensed Practical Nurse Supervisor Ambulatory Clinical OperationsWe are seeking a highly skilled and experienced Licensed Practical Nurse (LPN) to join our team as a Supervisor for Ambulatory Clinical Operations. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and leading a team of clinical...
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New York, New York, United States WellSpan Health Full timeJob Title: Licensed Practical Nurse Supervisor Ambulatory Clinical OperationsWe are seeking a highly skilled and experienced Licensed Practical Nurse (LPN) to join our team as a Supervisor for Ambulatory Clinical Operations. As a key member of our healthcare team, you will be responsible for providing leadership and guidance to our clinical staff, ensuring...
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