Employment Case Manager
3 days ago
Join our team at Volunteers of America Massachusetts as an Employment Case Manager, where you will play a critical role in supporting veterans in their employment journey.
About the Role:We are seeking a highly motivated and compassionate individual to provide employment support services, ongoing case management, and linkages to employment opportunities for veterans in need. As an Employment Case Manager, you will work closely with our integrated care team and community partners to identify and coordinate services that promote healthy decision-making, financial independence, and relationships.
Key Responsibilities:- Provide service coordination between integrated care team and community partners for persons served and their families.
- Assist and teach resume writing skills, mock interviews, and career search techniques.
- Create Individual Employment Plans (IEPs) and help veterans reassess and adapt their plan while enrolled in the program.
- Finding workforce training opportunities for veterans and helping them enroll.
- Connect with other providers, employers, and employment placement agencies for referrals and linkages.
- Co-enroll veterans into Mass Hire (DVOP) after assessment.
- Develop, maintain, and document a strong network of referral sources designed to generate positive outcomes for persons served.
- Travel to employment sites to support persons served, monitor progress, and address any barriers identified.
- Communicate effectively with client's integrated care team and VOAMASS programs to rapidly address and correct issues with services or supports.
- BA/AA degree preferred; however, a minimum of 2 years related experience in a case management role may be substituted.
- Knowledge of veteran issues, homelessness, and state & Federal resources highly preferred.
- Computer proficiency is preferred in electronic health records, Microsoft Word, and Outlook.
As a full-time employee, you will enjoy a comprehensive and generous benefits package, including excellent health, vision, and dental insurance, multiple opportunities to use pre-tax dollars to save for expenses, a 403(b) retirement plan with employer match, and more.
We are proud to be an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, or other applicable legally protected characteristics.
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