Client Success Partner

3 weeks ago


Irving, Texas, United States Gartner Full time
About the Role

The Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Partner, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business objectives.

Key Responsibilities
  • Build and maintain strong relationships with clients across various business functions, ensuring they are successful in utilizing their Gartner subscription.
  • Introduce Gartner services and capabilities to new clients, communicating the value and benefits to decision-makers.
  • Facilitate client calls, understand client priorities, and recommend programs of action that drive high value and return on investment.
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value delivered to clients.
  • Conduct regular reviews of client performance and key engagement metrics.
Requirements
  • 2+ years of relevant professional experience or internship.
  • Proven track record of success fueled by a passion for delighting clients.
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Bachelor's degree preferred.
What We Offer
  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more.
  • Collaborative, team-oriented culture that embraces diversity.
  • Professional development and unlimited growth opportunities.


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