Client Success Partner

1 week ago

Irving, Texas, United States Gartner Full time
About the Role

The Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Partner, you will play a critical role in ensuring that every Gartner client receives value far exceeding their investment.

You will be responsible for building and maintaining relationships with a variety of clients, from senior C-levels to more junior client professionals, across various business functions. Your goal will be to ensure they are successful in utilizing their Gartner subscription, resulting in customer satisfaction, retention, and growth.

Key Responsibilities
  • Introduce Gartner services and capabilities to new clients and communicate value to decision-makers
  • Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
  • Conduct regular reviews of client book of business looking into performance and key client engagement metrics
Requirements
  • 2+ years relevant professional and/or internship experience
  • Proven track record of success fueled by a passion for delighting clients
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills
  • Bachelor's degree preferred
What We Offer

Gartner offers a competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more.

We have a collaborative, team-oriented culture that embraces diversity and offers professional development and unlimited growth opportunities.

We are committed to being an Equal Opportunity Employer and offer opportunities to all job seekers, including job seekers with disabilities.

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