Receptionist

4 weeks ago


Panama City, Florida, United States Pancare of Florida Inc Full time
Job Overview

Position Summary:

The role involves executing diverse clerical tasks of a sophisticated and technical nature to support both general and specialized office functions, ensuring the clinic operates smoothly and effectively. Responsibilities include managing patient appointments, facilitating patient check-ins and check-outs, processing payments for services, and handling phone inquiries. Additionally, the position requires assistance with the management of patient records and billing processes as assigned.

Key Responsibilities:

  • Collaborate with the Corporate Office and affiliated entities within the Health System.
  • Engage with Corporate Management, Administrative staff, and Medical professionals.
  • Handle incoming clinic calls and direct them to the appropriate department.
  • Organize patient appointments in line with established daily quotas set for providers.
  • Assist in checking patients in and notifying clinical personnel.
  • Process payments for services rendered and manage patient check-out procedures.
  • Maintain and organize patient charts in the Records Room.
  • Confirm patient appointments for the following day as required.
  • Support the processing of patient chart information for faxing or mailing to relevant entities, ensuring proper authorizations are executed and documented.
  • Facilitate requests for records from other entities with the appropriate patient request forms, ensuring actions are documented and requests are filed in the patient’s chart.
  • Assist in verifying patient eligibility for sliding scale fee services.
  • Support patient billing tasks as assigned by management.
  • Balance daily financial records, including cash, checks, and credit card transactions.
  • Maintain a daily postage log.
  • Perform additional responsibilities as directed by management to ensure an efficiently run clinic front office.

Engage in other related duties as assigned or delegated.

Qualifications:

Education: High School Diploma or GED; some college education is preferred.

Experience: A minimum of 6 months of experience in responsible clinical or medical operations, or equivalent management experience is required.



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