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Operations Director

2 months ago

Jacksonville, Florida, United States Balfour Beatty Investments Full time
About the Role

The Operations Director is a key leadership position responsible for overseeing the strategic direction and day-to-day operations of our properties. This role requires a strong leader who can drive business success through effective team management, strategic planning, and a customer-centric approach.

Key Responsibilities
  • Strategic Planning: Develop and implement business strategies to achieve company goals and objectives.
  • Team Management: Lead and manage a team of professionals to ensure excellent customer service, high-quality operations, and efficient use of resources.
  • Financial Management: Oversee the financial performance of the properties, including budgeting, forecasting, and financial reporting.
  • Customer Service: Foster a customer-centric culture and ensure that residents receive exceptional service and support.
  • Operational Excellence: Drive operational efficiency and effectiveness through process improvement and best practices.
  • Collaboration: Work closely with cross-functional teams, including facility management, marketing, and sales, to achieve business objectives.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: Minimum 5 years of experience in property management or a related field; minimum 3 years of people management experience.
  • Skills: Strong leadership skills, financial acumen, and ability to create and maintain budgets and forecasts. Proven ability to drive business success through effective team management and strategic planning.
What We Offer
  • Competitive Compensation: Salary and benefits package that reflects the company's commitment to attracting and retaining top talent.
  • Opportunities for Growth: Career advancement opportunities within the company, including training and development programs.
  • Collaborative Culture: A dynamic and supportive work environment that fosters collaboration and teamwork.